AfterTek

Netflix is still trying to work out some of the kinks and problems that they are having with their site. They finally got their site up and running after being down for a straight 11 hours – but are still trying to work out problems in the ratings and recommendations part of the site.

“This is part of the site that we haven’t been able to get back online yet,” Swasey said. “Otherwise the site is fully functioning. We’re shipping and receiving.” That’s in contrast to Monday, when the glitch hobbled Netflix’s logistics and shipping systems as well as the Web site. The company was unable to fulfill all of the orders scheduled to go out.

On the blog Hackingnetflix.com , numerous people who posted to the board said they were informed by Netflix that the company were held up a day but will ship on Tuesday. Many of those that wrote described themselves as happy customers and said they weren’t put out by the outage. But others couldn’t understand why Netflix has been plagued by Web site trouble. In July, the movie-rental company went down for 18 hours.

“They need a zero down-time system like any other decent company,” said someone who posted to Hackingnetflix.com who identified themselves as Bagman. “It is absurd that their Web site shuts down for even a minute…Amazon and Google haven’t been down 11 seconds, that I recall, let alone hours. Please get sorted, Netflix.”